Custom Device Lab tailored for your testing

Get exclusive, automation-ready access to smartphones, tablets, and desktop browsers with custom configurations, advanced device features, and isolated testing environments.

Trusted by more than 50,000 customers globally

Coverage for everything your team needs to test on

If your users are on it, we'll provision it for your team, even devices you won't find in BrowserStack Cloud.

• Smartphones
• Tablets
• Desktops
• External streaming devices

View all devices

Why choose Custom Device Lab?

Custom Device Lab helps you meet strict security and compliance needs, test real user scenarios and gives you exclusive access to real test environments.

Test under strict security controls

• Run tests on exclusive devices with isolated hosts to meet strict security and compliance requirements.
• Use custom MDM profiles to install VPN clients and enforce device policies, so tests can securely access internal apps.
• Use a single self-serve dashboard to manage device access and team permissions in real-time.

Test real user scenarios

• Test hardware-dependent flows like fixed SIM, NFC, Bluetooth, and Apple Pay on real devices.
• Persist app installs, accounts, and device settings across sessions with custom device cleanup rules.
• Configure iOS and Android settings to test how your app behaves across device states.

Test across real environments

• Test on real smartphones and tablets, including OEM builds, regional models, and modified Android handsets.
• Access desktop browsers across current, beta, legacy, and internal custom builds.
• Test OS versions across dev builds, beta releases, minor updates, and forked variants before public rollout.

FAQs

What are the common use cases supported by Custom Device Lab?

Custom Device Lab is ideal for teams that need advanced features and flexibility, such as retaining app data, app persistence, testing with fixed SIM cards, accessing device UDIDs, enabling iOS entitlements, or meeting strict security and compliance requirements. It also supports access to native apps and settings and device allocation for specific teams.

What is Custom Device Lab and how does it differ from BrowserStack’s public cloud?

Custom Device Lab offers exclusive real devices reserved on our cloud for your team, unlike the public cloud, where our customers use the same pool of devices.

What devices are available in Custom Device Lab?

Custom Device Lab offers access to smartphones, tablets, external streaming devices, and more. Check the full list here.

Is Custom Device Lab more secure than the public cloud?

Public cloud devices and Custom Device Lab are equally secure. However, Custom Device Lab is ideal for teams with strict compliance security requirements, those testing complex & unique scenarios that need consistent access and control, or those that don’t want to use our public pool of devices.

What products are supported by Custom Device Lab?

Custom Device Lab is available for testing with BrowserStack’s core products: Live, App Live, Automate, and App Automate.

Are isolated hosts available for Custom Device Lab, and what are they used for?

Yes, isolated hosts are available for Custom Device Lab. These are host machines exclusively reserved for your Custom Device Lab, ensuring strict compliance or security requirements are met.

Can Custom Device Lab devices be reserved or allocated to specific teams or users?

Yes, you have complete flexibility to reserve and allocate Custom Device Lab devices to specific teams.

What are the available plans for Custom Device Lab?

If you’d like to discuss Custom Device Lab plans, please connect with our Sales Experts.

What happens if my business needs change? Can I upgrade devices or add more?

Yes, you can upgrade devices or add more to meet your changing business needs. Contact our Sales Experts for more details.

Can I disable cleanup for my Custom Device Lab?

Yes, you can disable app data cleanup for your Custom Device Lab. However, basic device-level checks and cleanup will still be performed to ensure the devices function properly.

Do you support installing customer MDM (Mobile Device Management) profiles?

Yes, we support MDM profiles for iOS.

What support and services are available for Custom Device Lab customers?

Custom Device Lab is part of our Enterprise offering, so customers get priority support through their dedicated Customer Engineer (CE). If you encounter any issues with your Custom Device Lab, you can reach out to your CE.